APPLICATION HELP

What password should be used on the Login Page?
First time applicants must create a password, which will be used each time they login to the application.

After saving my application, how do I return to review, revise and/or submit the application?
When the applicant logs in for the first time an account is automatically created using the email and password information used. The applicant will receive an automated confirmation email providing them with a link to use to return to the application and their 'My Account' page. You must use this link to return to your application and the account you created. Add this link to your Favorites for easy access.

Why can't I return to the original link on my organizations website or the Foundations website to access the application?
Accessing that link again will start a new application and a new account.

I have entered my email address and password and still cannot access my application or "My Account" page.
Please check your entries to make sure that you have not misspelled anything and make sure that you are using the same email address you used to initially login and create your account.

How can I save my in progress application and return to work on it?
Scroll down to the bottom of the page and choose the "Save & Finish Later" button. Selecting the "Review & Submit" button will submit your application.

I have logged into my account and don't see my application listed.
If you did not press the "Save & Finish Later" or "Review & Submit" button upon leaving the application, your work was not saved and you will need to start a new application.

I logged in as a returning applicant and it takes me to a blank application.
After opening an application, if you do not choose the "Save & Finish Later" button at the bottom of the page, your work was not saved and you will need to start a new application.

I forgot my password and clicked on the "forgot password" link and I get an error message.
Please check to see if the email address you are using is different from the one you used to initially login and create an account, or if the address is either misspelled or a different address.

Why do I see several copies of the application on "My Account" page?
Each time you open the application using the original link from the website and select the "Save & Finish Later" button you create a new application.

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