Author Archive

Help Pick SCI’s Pilot Cities

Wednesday, June 30th, 2010

In May during the Congress of New Urbanism meeting in Atlanta, we were very excited to launch a new program for The Home Depot Foundation, the Sustainable Cities Institute (to read more about this program, see my prior post).  The primary purpose of SCI is to provide vetted best practices and useful resources as well as a hub for communication to city officials and staff to help them think about what they are doing now that will impact the long-term health of their community.  The issues covered run the gamut from housing and transportation, to water and waste management to land use, energy and economic development.  The goal is to help cities to take a long-term, integrated and systematic approach to developing and achieving  healthy communities by simultaneously addressing economic, environmental, and social issues.

We understand, though, that we can’t just be talking about these things, we also need to be doing them.  So a critical piece of SCI is the Pilot Cities Program, which is a way for SCI and our partner organizations to demonstrate how cities can move through the process of defining what sustainability means for their residents and communities and use that shared understanding to implement real change on the ground.  We will do this by investing $1 million in two cities over two years and by bringing appropriate experts in different aspects of sustainability to provide hands on assistance.  One of the most exciting parts of this program will be that the two winning cities will be posting their progress - good and not so good - on SCI within the City Program pages.  We believe that this essential if we are going to achieve our overall goal of helping all cities move their sustainability programs forward.

We invited an array of cities: large and small; hot and cold; those that had thought about sustainable development for many years and some who are coming to it more recently, and asked them to tell us how they are thinking about sustainability and what their plans are for moving forward through the expansion or implementation of a city-wide initiative.  We also asked them how they would use those plans with regard to a specific project that would create or rehab homes or an entire neighborhood for people of modest incomes.

When we extended that invitation to about 40 cities, we weren’t sure what responses we would get - we knew we were expecting them to do a lot and we were asking them to tell us a lot.  We were truly and honestly amazed at the quality of the work going on across the country - and not just in the large cities like Boston and Atlanta, where you would expect it, but in Burlington and Savannah as well.  Because of this, it was difficult to narrow the list to 4 finalists, but we’ve done it.   I know that after visits to these cities, it will be even harder to select the 2 pilot cities.  Here is information on the finalist cities and the nonprofit partners they are working with. We are scheduling trips to see what’s happening in each of them, but if you have a reason why you think we should pick one over the others, please let us know!

Ann Arbor, MI (pop. 114,000) and the Graham Environmental Sustainability Institute of the University of Michigan:  In 2007, Ann Arbor adopted 11 Environmental Action Plan Principles and 10 Environmental Action Plan Goals.  They are now working to integrate these into their Master Plan and Capital Improvements Plan.  Their proposed project would focus on making rental housing in Ann Arbor and its sister city of Ypsilanti more energy efficient by providing incentives to landlords owning a total of 500 units.

Charleston, SC (pop. 124,000) and The Sustainability Institute: Charleston adopted a sustainability plan in February of this year, which focuses on six specific areas: better buildings, cleaner energy, sustainable communities, improved transportation, zero waste and green education.  Charleston SAVES is a city-wide initiative to provide energy efficiency services to any building owner who doesn’t qualify for the federal weatherization program.  They have proposed that SCI help implement the Green Collar Workforce Program, which would professionally train workers to conduct energy audits and to complete retrofits while makign energy efficiency upgrades to about 200 homes owned by low-t- moderate income families.

Fayetteville , AR (pop. 67,000) and the National Center for Appropriate Technology: While Fayetteville doesn’t have a sustainability plan, they have done great work in adopting Fayetteville Forward 2009, which sets policy across a broad range of issues, including transportation and light rail, green economy, local food, land use and green infrastructure.  The city has over 100 miles of stream, so water protection is a high priority.  Accordingly, they are proposing that we would work with them to create a manual for low impact design for drainage and that the guidelines developed in the manual would be used in the development of a new subdivision of about 50 green, affordable homes.

Salt Lake City, UT (pop 182,000) and NeighborWorks Salt Lake: The city adopted its sustainability plan in 2008 along with publishing the Blueprint Jordan River, which outlines an initiative to preserve 300 acres of habitat along the river, create transportation connections to the river and revitalize the housing along the river by making green improvement grants to homeowners.  The goal is for several local governments to coordinate efforts to increase housing values, preserve the river and promote healthy neighborhoods and sustainability within an urban setting.

Nonprofits Earning Profits: What’s the Right Definition?

Thursday, June 24th, 2010

The Home Depot Foundation partnered with the Georgia Center for Nonprofits this week to hold a conversation about social enterprises in Georgia.  The basis for the discussion among about 70 nonprofit leaders was a survey GCN conducted of charitable organizations that yielded responses from over 750 groups.  GCN also produced a white paper summarizing the results and highlighting several considerations we should think about as we move forward into this somewhat blurry mix of business and philanthropy.

But before we get into any of that, I want to back up to point out that the terms “social venture,” “social entrepreneurship,” “social enterprise,” (or whatever we call it) aren’t really self-explanatory.  According to the Social Enterprise Alliance:

A social enterprise is an organization or venture that achieves its primary social or environmental mission using business methods. The social needs addressed by social enterprises and the business models they use are as diverse as human ingenuity.  Social enterprises build a more just, sustainable world by applying market-based strategies to today’s social problems.

That’s a lot of words, but to me it simply means that we are talking about nonprofit organizations that start a business to support their cause.  That may mean 1) that they are in business to raise money to support their work or 2) that they are creating a business to fill a gap they have identified that makes it hard from them to accomplish their goals.  It’s pretty easy to come up with examples of the first kind of social enterprise: look no further than the little girl next store selling Girl Scout cookies or the Salvation Army or local church’s thrift store.   The second kind often involves starting a business to provide jobs for people who are hard to employ, such as former felons, people with mental or physical disabilities or young people who don’t yet have skills or work experience.  In the survey of Georgia nonprofits, organizations are doing everything from running restaurants and landscaping companies to managing warehouses and recycling centers to radio production.  There’s even a nonprofit beverage bottler!

In a time when government and private support is shrinking, I applaud all of these nonprofits for thinking about creative ways to do more.  There is a hitch with that, though, in that 32% of the groups surveyed said they were losing money through their efforts, and perhaps even more disturbing, fully 30% said that they weren’t sure if they were making money or not (in their defense, most of these had been up and running for less than a year).  Although we want to encourage groups to take risks and try new ways of doing things, we also hope that they do it in a fiscally responsible way, that they know when to cut their losses (particularly when their goal is fundraising).

Interestingly, for almost 15% of the groups turning a profit isn’t even a goal for their venture.  This made more sense to me after talking to the director of the Georgia Justice Project, which says on its homepage that it is “an unlikely mix of lawyers, social workers and a landscape company. We defend people accused of crimes and, win or lose, we stand with our clients while they rebuild their lives.”   So you may question whether a bunch of lawyers should be in the business of running a landscaping company, they only do it because it’s difficult to find employers who will hire ex-offenders, and without jobs, their clients can’t move their lives forward.  Accordingly, GJP’s mission always trumps profits when they are making business decisions.  Their primary goal for the venture is to help their clients acquire a marketable skill and establish that they are dependable, trustworthy employees, and so that dictates how they make decisions.  For example, when Georgia experienced a severe drought, their business fell off, but they kept all of their employees by raising grant dollars to cover their losses.

You would hope that that would always be the case - that a charitable organization would always look to its overarching purpose to guide its decision-making, not the dollars and cents calculation of the bottom line.  If that’s true, maybe the line between philanthropy and business isn’t so blurry.  Maybe there aren’t really any “nonprofit” organizations.  Maybe we just need to think differently about what we a group needs to achieve to say they’ve turned a “profit.”

Fill in the Blank: I am proud of _______

Friday, June 11th, 2010

Last week, I posted some thoughts on the things that I would change about what’s going on around us - the things about the world that make me embarrassed and that we could change.  This week, I want to look at the other side and talk about the situations I see that make me proud of us all.

First, I want to talk about a few things close to home - our home at The Home Depot Foundation.  In 2007, we pledged to invest $400 million to build and rehab 100,000 homes and plant three million trees over ten years.  Just three years in, we’ve contributed $163 million, touched 64,000 families by helping them live in safe, healthy homes and planted 732,000 trees.  That’s a lot of numbers, but it’s also a lot of people and neighborhoods changed for the better and many, many great partners with whom we have worked.

Speaking of which, I am exceptionally proud, as well as humbled, to have worked with each of the nonprofit partners who made those numbers a reality in communities across the country.  Seven days a week, passionate professionals spend their days pouring out their energy working to help others.  They aren’t just thinking about making a difference (or writing about it), they are actually changing the way people are living their lives: building healthy homes where a policeman can afford to raise his family; teaching a mom how to program her thermostat to save money on her utilities so she buy new sneakers for her son; planting a garden where a family and neighbors can plant vegetables, watch with anticipation as the tomatoes turn red and enjoy what they have grown together, creating a healthier meal and a stronger community.

I’m proud of the thousands, actually the millions, of volunteers who give their time to do things for others without asking for anything in return.  They paint homes, plant trees, mentor kids, cook meals and visit veterans’ hospitals.  They understand that by giving of themselves, they will be happier and more fulfilled, and all of us will benefit.  And they often do this when they have no idea who will ultimately be helped by what they are doing.

I’m astounded that even as we are bombarded with bad economic news, Americans donated over $300 billion to charities in 2009.

I am proud that an average person laughs 15 times a day.  I am proud that usually if you trust people, they won’t let you down.  I’m amazed that there are scientists who are creating medicines to fight horrible diseases.  I’m awed that anyone has walked on the moon.  I’m proud that we can each do so many things - big and small - to make life a little easier, a little happier or a little healthier for someone else.  And I’m even more proud of us because we actually do so many of those things every day.

Embarrassed to be Human?

Friday, June 4th, 2010

I was talking to someone whom I greatly respect about some of the pressing issues facing us all right now, and he said that some of our current affairs made him embarrassed to be a member of the human race.  I hadn’t heard that phrase before, and it struck me as humorous at first, but if you take it literally, he’s completely right.

Pause and create your mental list of the realities that exist today that make you cringe inside.  My list includes the facts that:

I could go on, but that’s enough.  And this is in no way meant to be depressing - I hope that this is a very loud wake up call.  This list is embarrassing, not disheartening or overwhelming.  According to Webster’s dictionary, embarrass means to cause self-conscious distress.  We should be distressed, and we should each be looking inward to think about what we are doing about it because these are circumstances that we should not accept.  We should not allow these situations to continue to exist - and make no mistake, through our action or delay, we are allowing these facts to be.  We have the ability to change them; we just haven’t chosen to do that so far.

I believe strongly that there is no reason that almost 15% of Americans aren’t sure that they’ll be able to pay their mortgage or rent this month, that they’ll be able to feed their kids dinner tonight or that they’ll be able to fill a prescription the next time they get sick.  It is inexcusable that any child should try to go to sleep or to school with a stomach grumbling for food.  Why on earth don’t we recycle paper or think about what chemicals we are putting into our homes?  Perhaps part of the problem is that we aren’t being honest with each other - or with ourselves - about what we can do to change what’s going on around us.

This is my list and my commitment is to put my time, energy and resources into scratching them off, so instead of having a list of embarrassments, I have a list of things that make me proud to be a member of the human race.  I hope you’ll add your thoughts and tell me how we can work together to change what we see when we look at each other.

Catalyzing Sustainable Actions

Wednesday, May 19th, 2010

Those of us who think about how to make our cities better places to live had a great week in Atlanta as we hosted the Congress for the New Urbanism’s Congress 18, which focused on the interconnectedness of our health and the places where we live.  We don’t think or talk about it much, but how we live depends in large measure on where we live.  CNU focuses on planning and developing communities for people, not just cars, and for all kinds of people doing different things.

mayberry_post_office_rfdEssentially, it’s a throwback to Mayberry R.F.D., a small town where the doctor lived next to the barber (or sheriff) and you could walk downtown to shop or get an ice cream cone.  There was a park to throw a ball or have a picnic (baseball and apple pie).  Now we talk about sustainability and new urbanism, mixed-use developments and TODs (transit oriented development).  We don’t say you can walk to town, we say that it’s pedestrian-friendly or walkable  - you get the gist.

We call it “new” because we are coming full circle after we sped and sprawled to the suburbs only to learn that the grass wasn’t necessarily greener five - or 25  - miles outside of town.  It began to take a lot of time and resources (both emotional and financial) to drive into work everyday, which left less time and money for relaxing, enjoying friends and families and exercise.  And instead of walking to the places we wanted to go, we had to drive to the strip mall, so we were always sitting behind a steering wheel or a desk rather than getting some exercise and fresh air.  Our waistbands seemed to hdf_atl_0596spread along with the roads.  Unless your own yard was big enough to play a game of football or baseball, you and your kids probably weren’t going to play because there’s not a park in your neighborhood, so you stay inside and play a video game version.  Come to think about it, with all those cars on the new road, the air wasn’t so fresh anyway.  As the farms and forests started to be developed and paved, the rain water had fewer places to run and floods started drowning places that weren’t in the flood plain.

It shouldn’t be surprising, then, that we want to create communities like we used to have.  With larger cities, we are thinking in terms of neighborhoods.  As energy costs continue to increase and clean water becomes more precious, conserving resources and cutting utility bills also become more important.  We understand that where we put the places we need to go, such as offices, homes, schools and hospitals, and whether we have choices about how we get there, whether by cars, trains, subways, bikes or walking, have an enormous impact on our lives.  These questions of land use, transportation, resource allocation and economic development are enormous issues, and they are issues that our cities control.  More and more cities are bringing sustainability, which in many situations means getting more while using less, into their planning processes, their operations and their ordinances and zoning.

sci_logoBut it’s not easy to think comprehensively about all of the aspects of a community that make it a place that you want to live and that is affordable.  We’ve talked to many city officials, professional planners and developers and neighborhood residents who say that it’s hard to find credible, practical, action-oriented materials to help them accomplish their goals for today without sacrificing the resources and budgets of the future.  That’s why The Home Depot Foundation is excited and proud to announce the creation of the Sustainable Cities Institute, which we have developed in partnership with Southface.  At the Institute’s website, we are providing vetted tools and information to jump start efforts to make cities’ operations and policies more sustainable.  People in so many places across the U.S. and Canada are making enormous strides in bringing the economic, health and environmental benefits of sustainability to their residents.  By sharing their efforts and successes, we intend to catalyze similar activity in other places across the country.  In the fall, we will announce two cities that will have been selected as pilot cities.  Over two years, we will invest $1 million in these locations to bring their sustainability plans to life through specific developments.  The progress, challenges and learnings from those cities will be chronicled on the SCI website.

Just as we know that anything worth doing takes time, we understand that creating places and lives that are sustainable takes years and the effort of many people.  While we have been able to launch SCI because of the dedicated work of dozens of people, we know that it will evolve over time.  We hope that you’ll contribute your thoughts and experience as a member of SCI and join us in this journey to make SCI a tool that can help shape our communities of the future.

A Passion for Home

Friday, May 14th, 2010

I am struggling with a question, that I hope someone can help me with:  why aren’t we passionate about affordable housing as a cause?  I know some people are, a small cadre of activists, those who work in social services and community development.  But I mean just people - our neighbors, friends, colleagues.  Why don’t we donate, raise money, do walks to allow others to live in safe, healthy homes that they can afford?  Sometimes it seems we care more about where stray dogs are kenneled than we do about where people in our communities sleep at night (and please don’t misunderstand, I love animals and firmly believe that we should care about both).

I have two reasons why I struggle to understand this lack of public interest:  first, so many of us spend a huge amount of time, thought, planning and money making our own homes a comfortable,  loving place; and second, without a stable home, how can you expect anyone to have a successful life?

With regard to the passion millions of people have for their own homes, think of the number of magazines, internet sites, stores and professions (architects, builders, inspectors, decorators, etc.)  dedicated to helping people create their dream home.  It’s a huge industry, and we do love our homes.  Just think of the way we talk about what a home can mean: it’s the embodiment of a shared American dream, a foundation, a nest, our home base.  It’s a safe place where you can start to decide what you want for the rest of your life.  So if we all want this for ourselves and for our families, why aren’t we interested in helping other people achieve this too?

On the second point, I wish everyone would pause to think about what living in the same home over several years means for the other aspects of their lives.   What if you had to find a new place to live every six months or year because you didn’t make enough at your job as a teacher or fireman or waitress to keep paying the rent where you are.  Can you find another place close enough to your current job(s) or will you have to find a new one?  Can you find an apartment in the same school district or do you need to transfer your kids to a new school?  You’re already having trouble paying your bills, so how can you afford to move, with all of the transportation costs and security deposits?  Forget about the money for a minute, how much stress is it causing to be moving or worrying about whether you are going to have to move?  And if all of this is going on, how do you have time to help your kids with their homework or ask them how their day was?

All of this really hit home with me this week while I was visiting a neighborhood in Chicago.  This community has a network of strong nonprofits that are providing job training, health care and tutoring to families in the area.  They are also rehabbing homes that have fallen into foreclosure to resell them and building new homes as well.  They’ve worked with their city councilman to build new schools and create new parks.  This is a tough place, but one where progress is being made even in this economy.  As we walked down the street, I was distracted by two signs I kept seeing in the windows.  One said “We Call Police,” meaning we are paying attention and call for help if we see bad things going on - we aren’t going to have our neighborhood taken away from us.  The other sign actually gave me a chill; it read “Don’t Shoot, I Want to Grow up.”

dontshootWould you allow your child to wait for the bus or play outside in a place where you would hang that sign?  How can we allow any child to live there?  What can we expect from a boy or girl who calls that home?  And how would you feel if that’s the only home you could afford to provide for your child?  Shouldn’t we all care about helping each other change that situation?

I’m having a hard time understanding how anyone couldn’t.

Thanks MNN for Spreading the Word!

Thursday, April 29th, 2010

MNNlogoIf you haven’t found Mother Nature Network yet, you really need to check it out.  The site’s stated mission is to “Improve Your World,” using the term world in the broadest sense  - not just the planet, but your family, lifestyle business and community as well.  Under that umbrella the site covers a range of daily breaking news as well as a lot of great in-depth reporting on everything from sustainable business practices to healthy cooking.  I also love the photo essays.

While I enjoy the site every day, I’m thrilled today that MNN has posted a guest blog from me about the importance of green building for families living in modest homes.  I truly appreciate their help in getting out the message that responsible building protects pocketbooks, people and the planet.  I hope you’ll give it a read and let me know what you think.  If you agree, please help us spread the word too!

What do Admins’ Day and Earth Day have in Common?

Thursday, April 22nd, 2010

I found a certain amount of irony this week when we celebrated both Administrative Professionals’ Day and Earth Day on consecutive days.  I know what you are thinking - that I’m going to say that I think both of these are “Hallmark holidays” created by greeting card companies to encourage sales.  If that’s what you thought, you really are a cynic.  That’s not it, but I do think that these days are just reminding us of what we should be doing year-round.  In fact, I think it’s a little sad that we need a day to remember how important the people who help us through our work days are and the amazingly complicated planet we live on it.  Maybe because they are so familiar, we just take them for granted.

For those of you who are interested, here’s a little history.  Although when you search “administrative professionals day” on the internet, the first result is for a florist, it was in fact created to encourage more people to consider becoming secretaries.  In 1952, a publicist for the International Association of Administrative Professionals came up with the idea of “secretaries day” to draw attention to the enormous potential offered by an adminstrative career.  Today, the IAAP stresses that it is the sole sponsor of the day, which it believes serves to highlight the “increasing value and contributions of administrative professionals in today’s workplace.”

Earth Day, on the other hand, was the idea of a politician, Senator Gaylord Nelson of Wisconsin.  According to his telling, Nelson first thought of bringing environmental conservation to the political fore in 1962 and he soon asked then-President Kennedy to conduct a national conservation tour.  Kennedy led the tour through 11 states in 5 days, but it did little to catalyze public or political concern for the environment.  Nelson had to wait 8 years until the spring of 1970 to celebrate the first Earth Day, which was an overwhelming success with 20 million people participating in local activities focused on the environment.  Who can imagine how many school children, corporate workers and families are participating in today’s fortieth anniversary activities around the globe?

So you see, there’s a huge appetite among us to pause to think about what we enjoy every day, whether it’s the blessings of a beautiful spring day after a long cold winter or the fact that you got your project done and out by the deadline because of the help of an administrative assistant.  It’s just that we forget sometimes in the bustle of the day to give thanks for the good things we have.  This week, while I’m recognizing the contributions of the assistants in our office and the many wonders of nature, I also want to thank the IAAP and Senator Nelson for reminding us to appreciate what we’ve got - while we’ve still got them.

Paying Volunteers say “Thank You New Orleans!”

Thursday, April 15th, 2010

Be glad that you aren’t sitting next to me – I’m tired, sweaty and smelly… and I feel great. I just got back from a Habitat for Humanity site where we worked on 5 different houses. All told, dozens of people who work with The Home Depot’s marketing, advertising and online teams essentially built a house – albeit not all in one piece. We did different work at different houses: at the first, laying the cement block foundation; second, building the floor system; third, framing a three-bedroom, one-bath home; fourth, siding an entire home and starting to paint it; and finally, nailing shingles on the roof and completing some framing inside. WHEW!

foundation

While these days of working in a community - beside colleagues, neighbors and in this case, the future owner of the homes we were building - are always meaningful, I think all of us were particularly inspired because we are in New Orleans as the fifth anniversary of Katrina approaches. Even as we sweated to bring these new homes out of the sandy ground, across the street decrepit and abandoned homes seemed to be staring at us through glassless windows. No one having stepped foot in them since the storm blew through over four and a half years ago.

The point I want to underscore though is not where we are, or what we did, but who was there. The Habitat staff was organized, professional and easy to work with, and the future homeowners were quietly excited, but perhaps a little overwhelmed. There were quite a few people who work for The Home Depot, but the vast majority of the volunteers are employed by the companies The Home Depot has hired to help its marketing and advertising efforts. These are men and women to whom “building a deck” doesn’t involve hammering nails, but instead means creating a powerpoint presentation. And not only did they travel and give their day to help someone they didn’t know, they even made a financial donation to do it.

roofing

Now, I’ve worked for large corporations for my entire adult life (How long is that? Long enough!), and I understand that sometimes it’s hard to see that real, breathing human beings with emotions and compassion make the decisions for these organizations. But I wish you could have seen the companies working through these people today. From early this morning, my goal for the day was to make sure these paying volunteers had a good experience and knew that we appreciated the time and money they were giving. Instead, I spent the day being thanked by others for giving them an opportunity to help this community where they don’t live and to help families they will probably never see again. The statements were gratifying: they told me that they would remember this day for a very long time, that it was the best corporate event they had ever attended and that when they get home they were going to take their families to do something in their community. In fact the only “complaint” I heard was that they didn’t get the chance to work hard enough.

wallraising

As the media stories start to gear up this summer about the five years that have passed since Katrina struck and the progress, or lack of progress, that has been made, I know I’ll remember what I experienced today: a neighborhood with amazingly strong people trying to reclaim their homes and a gracious community allowing scores of strangers the opportunity to help others and to give of themselves.

Hiring the “Disabled”- Who’s Really being Helped?

Friday, April 2nd, 2010

I’m very glad to have returned to sunny Atlanta after spending a couple of days in rain-drenched New York this week.  Don’t get me wrong, I always enjoy time in Manhattan - for the people watching if nothing else - but fighting for a cab in a NY downpour is not a skill I’ve mastered as a native-born Georgian.  Despite the dreary weather, I had a series of productive meetings about a variety of aspects of the Foundation’s work, but what I keep thinking about is some time I spent in a Home Depot store with several intellectually disabled associates.  They were hired through a program called Ken’s Krew (a/k/a Ken’s Kid’s), named after Ken Langone, one of the co-founders of The Home Depot and  the person who originally funded the organization.  Through Ken’s Krew, The Home Depot employs associates who have a variety of intellectual and developmental disabilities in about 55 of our stores.  The Foundation is proud to be able to provide significant grant support to the organization to help fund the job coaches who train the employees when they are hired and then provide support as needed after they get settled into their jobs.

As I type the word “disabilities,” I can’t help but hesitate a bit.  The three men I met yesterday obviously had very different skill sets, but they were also very clearly employees who are valued by their managers and are making significant contributions to the teams in their stores.   “Andy,” was a tall young Asian man, who had just received a platinum award for providing outstanding service to his customers, having moved through the silver and gold levels of recognition.  If I had come across him while shopping as a customer, I doubt I would have realized he had been hired through any kind of “special” program.  “Michael” in the garden department, however, has more difficulty communicating and wouldn’t look me in the eye while we talked. He did tell me, however, that he has won several gold medals in swimming at the Special Olympics.  He knew, though, how to help customers find what they wanted in his department and was very proud (as he should be) of the way his aisle and the plants looked.  Michael told me his supervisor liked him because he was always there when he is supposed to be and would always do whatever needed to be done.  What more could any employer ask of someone who works for them?  My conversation with Michael was brief because he was anxious to get back to helping customers.  Finally, “Jim,” a six-year associate who helps customers out of the store with their purchases.  He came across as a real New Yorker - a little gruff, a little cocky - picture Danny Devito with an orange apron.  He recently visited the Home Depot store where he was originally hired before he transferred to this store, and they asked him to come back to work there.  He said he liked his current store because everyone was nice, and it was an easy train ride for him.  He lives with his parents, but was very proud that he got to his job independently.

The Home Depot is certainly not alone in hiring intellectually and developly disabled people.  Whenever we talk about these employers, though, the discussion is often about the service the companies are providing to individuals who wouldn’t otherwise be able to find employment or have a structured and productive way to spend their days.  I’m pretty sure, though, that The Home Depot and any other such employer is getting much more than it is paying for.  Not only is this a great community outreach program that shows that the company has a heart, it is also a way to build morale by showing the associates that they work for a company that they can be proud of.

More importantly, though, the company is recognizing the skills of someone who is defined by their lack of skills.  This may sound trite, but that may be because it is true.  Each of the associates I met had different strengths, ranging from having an engaging personality and enjoying helping customers to being dependable and keeping the racks of seed packets in order to having the physical muscle to help customers out with heavy products.  Because of that willingness to define people by what they can offer rather than what they can’t, we create a place where our associates and our neighbors can feel good about coming.  By any measure, I think that’s quite a return on the investment.